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Delivery + Returns


Your 100% satisfaction is our goal! We would love to help with an exchange or return. We do handle returns on a case by case basis with the objective of always making our customers happy.

Delivery

Once you have purchased your Fitbabe Products you will receive your order within 3-4 days.

When does the package ship? 
Orders are processed for shipment within 2-3 days. Processing may take longer if the order was placed around the Holidays or on a weekend. 
Orders placed Friday, after 10 am will be processed late Sunday evening. 
If Friday or Monday was a Holiday, please add an additional day for processing. 

How long does shipping take? 
U.S.A. shipments can take 3-5 days after processing. 
If the order is placed during a weekend or holiday, processing can take 2-3 days. 
International shipments vary by destination and shipping method.

 

Returns 

Per our policy, you can make returns within 14 of your product purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Returns are only eligible for store credit.

WHAT ABOUT SALE, SPECIAL PROMOTION or DISCOUNTED ITEMS?
Please note only regularly priced item(s) will be refunded to your original form of payment. Any special promotion or sale item(s) are eligible for exchange or a fitbabecollection.com store credit only.
*Excludes first-time customer discounts, rewards discounts and ambassador discounts*
HOW DO I RETURN MY ITEM(S)?
You may email or call us at:
1630-329-2849
 
Please note, return shipping is the responsibility of the customer, unless a manufacturer damage or error has occurred. If that is the case, please contact customer service.
Please Ship Return To:
Fitbabe Collection - Returns
360 w hubbard st #1102
Chicago IL 60654 
DO YOU OFFER EXCHANGES?
Absolutely! 
You may email or call us at:
OR
Simply fill out the return form included in your order and indicate which item and size you would like to exchange for and which is to be returned
 
Please note return shipping is the responsibility of the customer, unless a manufacturer damage or error has occurred. If that is the case please contact customer service.
We do send exchanges at no cost to you.
 
*Please note we do not guarantee the item requested on your return form will be in stock at the time we receive your return. If it happens to be out of stock, we will contact you to pick another item. 
PLEASE SHIP EXCHANGES TO:
Fitbabe Collection-Returns
360 w hubbard st #1102
Chicago IL 60654 
 
WHAT ABOUT FITBABE BOX EXCHANGES?
You may exchange any item from your FITBABE Box within 14 days of the order. Please reach out to FITBABE Box customer service at:
fitbabebox@fitbabecollection OR 1630-329-2849